KATE SPADE & COMPANY

  • Supervisor

    Country – State – City UK-LND-London
    Posted Date 3 months ago(8/15/2018 6:42 AM)
    Job ID
    25061
    Category
    Retail Field - Management
  • Overview

    General purpose of the position: the supervisor drives the client experience by managing sales generation, building a strong clientele, and supports the assistant manager and general manager in all sales floor operations. responsibilities include, but are not limited to the following:

    Responsibilities

    Essential duties and responsibilities


    Client & service expert:


     expertise in the development of a clientele
     model and lead the team by developing a repeat business and maximizes sales through proactive client outreach
     build and maintain new/existing client relationships and has a strong, productive client book
     maintain clientele and thank you note standards
     demonstrate strong use of selling skills

     

    Leadership presence:


     achievement of personal sales goals
     educate team on sales plans, personal sales goals, store stats and drives team to achieve them
     ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of     product profiles
     foster a team environment by creating a fun, competitive, inviting atmosphere

     

    Building brand equity:


     understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and           customer
     ensure brand and operating standards are met to support brand consistency.
     ensure store presentation standards are achieved and maintained

     

    Operations:


     perform and supervise store opening and closing procedures including counting register funds, completing bank deposits,         opening and closing registers and securing facility
     accurately processes all pos transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and     damages to maintain the integrity of the inventory
     adherence to kate spade loss prevention policies and operational procedures

     

     

     

    Qualifications

    Skills and abilities required:


     two to three years prior retail experience in similar retail environment
     strong written and verbal communication skills
     detail oriented
     proactive ability to multi task and prioritize
     college degree preferred

     

    Requirements:


     available to work store schedule, as needed, including evenings and weekends
     standing for extended periods of time
     able to safely lift boxes up to 40 pounds
     comfortable climbing ladders

     

     

    #LI-KD2

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