• Store Leader - kate spade cheshire oaks

    Country – State – City UK-Wirral
    Posted Date 1 month ago(1 month ago)
    Job ID
    Retail Field - Management
  • Overview

    General purpose of the position: responsible for the strategic development of the business and the achievement of store’s financial goals through strong leadership, development of the skills of the store sales team and the development of a strong client base. responsibilities include, but are not limited to the following:



    Essential duties and responsibilities



    We are looking for a store leader for our new store opening in Cheshire Oaks.


    Client & service expert:

     oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients,      produce strong results from proactive outreach and the development of a personal business trade
     development of business driving initiatives that build a repeat business or that attracts a new customer
     ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client           book reviews and evaluation of their outreach
     ensure team is compliant will all clientele standards and thank you note policy
     ensure all associates complete the sales training program
     model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the       highest level of customer service and sales


    Leadership presence/steward of talent:

     achieve financial success through improvement of measurable statistics that positively impact the store performance
     hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade brand to our         customers
     provide specific development for the assistant manager and supervisor by assigning accountabilities and training with            consistent follow-up and feedback
     perform annual performance evaluations with quarterly review of employee goals
     network and create positive relationships in the community that result in business generation, awareness of the kate          spade     brand and builds a bench strength of qualified candidates to fill key open positions
     attend, on average, two annual company management meetings


    Building brand equity:

     understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and       customer
     ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at       all times
     analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to             increase sales to DM
     communicate to DM customer feedback and quality issues in order to improve customer service and sales


    Operational excellence:

     perform and supervise store opening and closing procedures including counting register funds, completing bank deposits,        opening and closing registers and securing facility
     conduct regular store meetings to ensure accurate and consistent communication with employees
     maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and             adjusting as necessary to meet the needs of the business
     supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages,         shipping and receiving in order to maintain the integrity of the inventory
     oversee loss prevention policies and procedure to be 100% compliance



     available to work store schedule, as needed, including evenings and weekends
     standing for extended periods of time
     able to safely lift boxes up to 40 pounds
     comfortable climbing ladders


    skills and abilities required:

     professional sales development and exceptional interpersonal skills
     strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client        base
     ability to analyze selling reports, identify business trends and react quickly to the needs of the business
     comfort in making decisions and mediating conflict within a team-environment
     proficient in windows-based software such as excel, word and outlook


    education and experience required:

     minimum 3 years management experience in luxury goods or a comparable retail environment
     college degree preferred


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